Connecting Your App to the Systems That Run Your Business
Most useful apps aren't self-contained — they talk to payment processors, maps, messaging services, CRMs, ERPs, and your own backend. Each integration has its own authentication, data format, rate limits, and failure modes, and getting them to work together reliably is a real engineering task.
We build integrations that are properly authenticated, gracefully handle errors and outages, and are structured so adding or swapping a service later doesn't mean rewriting the app. Where a third-party API is missing something, we build the backend glue rather than forcing the app to do fragile work directly.
- Integration with your own backend and internal systems (CRM, ERP, databases)
- Third-party APIs: payments, maps, messaging, auth, analytics, and more
- Secure token handling and API keys kept off the device
- Retry, timeout, and graceful degradation when a service is down
- Webhooks so your systems stay in sync in real time
- A backend layer between the app and services so integrations can change without an app update
Secure and Resilient by Design
Integrations are a common security weak point. Secrets hard-coded in the app can be extracted; calling third-party APIs directly from the phone can expose keys and can't enforce your business rules. The safer pattern routes sensitive calls through your backend, where secrets and validation live.
We also design for the reality that networks and third-party services fail. The app should degrade gracefully — queue what it can, tell the user honestly what it can't — rather than freeze or lose data when an upstream service is slow or down.
- API keys and secrets on the server, never shipped inside the app binary
- OAuth and token refresh handled correctly for third-party services
- Server-side validation so the app can't be tricked into bad requests
- Caching and offline queueing so a slow API doesn't freeze the app
- Clear error handling and user messaging when an integration fails
- Monitoring so integration failures are caught before users report them
More on cross-platform apps
Frequently asked questions
Should my app call third-party APIs directly or go through my backend?
For anything involving secret keys or business rules, route it through your backend. Calling a third-party API straight from the app can expose credentials that are extractable from the app binary, and it can't enforce validation. A thin backend layer keeps secrets safe, lets you change providers without an app update, and enforces your rules. Simple public read-only calls can sometimes go direct.
Can you connect the app to our internal systems, like our CRM or ERP?
Yes, provided there's a way in — an API, database access, or an integration platform. If your internal system doesn't expose a clean interface, we build a backend service that talks to it and gives the app a stable, secure API. That also insulates the app from changes on the internal side.
What happens in the app when a third-party API goes down?
That's a design decision we make deliberately. Depending on the feature, the app can serve cached data, queue the action to retry later, or clearly tell the user the service is temporarily unavailable — rather than hanging or crashing. Building for these failures is a core part of doing integrations properly, not an edge case we skip.