Integrations that survive the real world
Calling someone else's API is easy in a demo and hard in production. The other service goes down, rate-limits you, changes a field, or returns an error mid-transaction. A brittle integration passes those failures straight to your users; a solid one absorbs them.
We build the unglamorous parts that make an integration dependable: retries with backoff, timeouts, idempotency so a retry doesn't double-charge or double-post, and clear logging when something does go wrong.
- Retries with backoff and timeouts for flaky or slow services
- Idempotency so a retried request doesn't duplicate an action
- Graceful handling of rate limits and quota errors
- Queued background processing so slow calls don't block your app
- Logging and alerting when an integration starts failing
Secure by default
Third-party integrations mean credentials, and often customer data, crossing a boundary. We keep API keys and tokens in a secrets manager out of your codebase, use the provider's OAuth flow where it's offered, and send only the data the integration actually needs.
- API keys and tokens stored in a secrets manager, never in code
- OAuth flows handled correctly, including token refresh
- Least-data principle: share only what the integration requires
- Webhook signature verification so you trust inbound events
- Environment separation between test and live credentials
Built to be maintained
APIs change. A good integration is isolated behind a clean boundary in your code, so when the provider updates a version or you swap vendors, the change is contained instead of rippling through your whole app. We also wire in monitoring so you learn about a break before your customers do.
- Provider logic isolated behind a clean adapter layer
- Sandbox and test-mode wiring before touching live data
- Monitoring and health checks on each integration
- Documentation of endpoints, scopes, and failure modes
- A path to add or swap providers later without a rewrite
More on apis & integrations
Frequently asked questions
We have a specific service in mind. Can you integrate it?
Almost certainly, if it offers an API or webhooks. We work with well-documented services like Stripe, QuickBooks, Salesforce, HubSpot, and Shopify, each of which has its own page here, and also with niche or industry-specific APIs. If it has docs, we can read them and build against them. Bring the service to the consultation and we'll confirm.
What happens when the third-party service is down?
That's exactly what we design for. Depending on the integration, we queue the work and retry, fail gracefully with a clear message, or fall back to a manual step, so an outage on their side degrades your app instead of breaking it. We agree on the right behavior for each integration up front.
Who pays for the third-party service itself?
You do, directly to the provider, since you own those accounts and their fees. We build and maintain the integration; we don't resell or mark up their service. That keeps your credentials and billing entirely in your control.