Diagnose before you rebuild
A UX audit is the cheaper, smarter step before a redesign. Rather than assuming the whole site is the problem, we examine how visitors actually use it and pinpoint the specific pages, flows, and elements costing you results.
Often the fix is targeted, not a full rebuild — and knowing that first saves real money.
- Review of key user journeys (find, evaluate, contact or buy)
- Analytics review to locate real drop-off and exit points
- Navigation and information-architecture assessment
- Mobile experience evaluated on real device widths
- Form, checkout, and call-to-action friction points
- Page-speed and technical issues affecting usability
What the audit covers
A useful audit is specific and prioritized, not a generic scorecard. We assess usability heuristics, accessibility basics, content clarity, and conversion friction, then tie each finding to the impact it's likely having. You get a plain-language report you can act on — with or without us.
- Usability heuristic review with concrete, screenshot-backed findings
- Accessibility check against WCAG fundamentals
- Content clarity and messaging assessment
- Conversion-path and call-to-action analysis
- A prioritized list: quick wins vs. deeper structural issues
- Clear recommendations you own, whether or not we do the work
Turn findings into a plan
The point of an audit is a decision. Some findings are quick fixes we or your team can make right away; others reveal that a redesign really is warranted — now with a clear brief instead of guesswork. Either way you spend your budget on the actual problem.
- Quick wins you can implement immediately
- A clear signal on whether a full redesign is justified
- A prioritized roadmap tied to your goals
- A stronger design brief if you do move to a redesign
- No pressure to buy a rebuild you don't need
- A free consultation to scope the audit to your site
More on website redesigns
Frequently asked questions
Isn't a UX audit just an upsell to a redesign?
Not the way we do it. A real audit sometimes concludes that a few targeted fixes are all you need — and we'll say so. The value is spending your budget on the actual problem instead of assuming a full rebuild. You own the findings either way.
What do I get at the end of the audit?
A prioritized, plain-language report: the specific usability, accessibility, and conversion issues we found, evidence for each, and recommendations ranked by impact and effort. It's meant to be actionable whether you implement it yourself or hire us.
How is an audit different from just looking at analytics?
Analytics tells you what is happening — where people leave — but not why. An audit combines that data with hands-on usability and accessibility review to explain the reasons and point to fixes. The two together are far more useful than either alone.