What Shopify maintenance actually covers
Shopify handles the hosting, core security, and platform updates for you — that's the part you don't have to worry about. What still needs attention is everything on top: your theme, your apps, your product data, and the customizations that make the store yours.
That's where things break, slow down, or quietly cost you money, and that's what we look after.
- Theme edits: layout tweaks, section changes, seasonal updates, Liquid fixes
- App management: reviewing what's installed, updates, conflicts, and dead weight
- Product and collection setup, bulk edits, and metafield work
- Checkout and discount configuration, plus Shopify Plus scripts where applicable
- Fixing display and functionality bugs after theme or app changes
- Store speed tuning within Shopify's constraints
The Shopify-specific things that trip stores up
A lot of Shopify problems come from apps. Each one adds code to your storefront, and a store with a dozen half-used apps is slower and more fragile than it needs to be — plus you're paying monthly for each.
We audit what's actually earning its keep, remove what isn't, and make sure the ones you keep aren't fighting each other or dragging down your speed.
- Audit installed apps for cost, overlap, and performance impact
- Remove leftover code from uninstalled apps that keeps slowing the theme
- Resolve conflicts between apps that break your storefront
- Manage theme updates without losing your customizations
- Keep third-party integrations — email, reviews, shipping — working
- Watch page speed, which Shopify's own reports and Google both track
Support that knows your store
Instead of re-explaining your setup to a new freelancer every time something comes up, you get a consistent point of contact who already knows your theme and apps.
Whether it's a quick fix or a recurring plan, we'll be honest about what's a five-minute change and what's a real project. A free consultation is the place to start.
- One consistent contact who already knows your store's setup
- Handled per request or as a monthly plan, whichever fits your volume
- Honest scoping: quick tweak versus genuine development project
- Works with your existing apps and theme rather than pushing a rebuild
- Larger custom development quoted separately from routine support
More on website care & maintenance
Frequently asked questions
Shopify says it handles everything — what's left to maintain?
Shopify maintains the platform: hosting, uptime, PCI compliance, and core updates. It does not maintain your specific theme, your apps, your product data, or your customizations — and that's exactly where stores break, slow down, and leak money. Those are yours to manage, and what we help with.
Do I really need to manage my apps?
It's the single most overlooked cost on most stores. Every app charges monthly and injects code that can slow your storefront, and uninstalled apps often leave code behind. An app audit frequently pays for itself in reduced subscriptions and a faster store.
Can you help with a one-off problem, or only ongoing plans?
Both. We take one-off fixes and projects as well as monthly maintenance. If you just have a single broken thing, we'll fix that — no requirement to sign up for anything ongoing.