Wired into your Shopify data
The difference between a generic bot and a useful one is whether it knows your actual store. Connected to Shopify, the chatbot works from your live products, variants, inventory, and orders, so it recommends things that are in stock and gives order statuses that are real.
When your catalog changes, the bot reflects it, because it's reading from Shopify rather than a stale copy.
- Live product, variant, price, and inventory data from your store
- Real order status and tracking lookups for customers
- Recommendations limited to what's actually available
- Reflects catalog and price changes without a rebuild
- Works with your existing Shopify theme and storefront
What it does for shoppers and for you
For shoppers, it's a helpful associate: find a product, check sizing or stock, get an order update, ask about shipping or returns. For you, it means fewer repetitive tickets and more browsers converting because they got unstuck.
We scope the integration to your plan and apps, and we're straightforward about what Shopify's data allows and what needs care, like verifying a customer before showing their order.
- Product discovery and recommendations from your live catalog
- Order status, tracking, and shipping answers
- Return and policy questions grounded in your real policies
- Secure order lookups with appropriate customer verification
- Handoff to your team or help desk for anything unusual
- Fits alongside your existing Shopify apps and checkout
More on ai chatbots & assistants
Frequently asked questions
Does it work with my Shopify theme and apps?
It's built to sit on your existing storefront and coexist with your apps. The exact integration depends on your plan and the data you want it to use, which we confirm up front.
Can it safely show a customer their order details?
Yes, with verification so a shopper only sees their own order. Protecting order and account data is a core part of how we build the lookup flow.
Will it recommend products that are out of stock?
No. Because it reads live inventory, it can prioritize what's actually available and avoid pushing sold-out items, which is a common frustration with generic bots.