Help users reach value without leaving the product
Every SaaS has a gap between signup and the moment a user actually gets value. A copilot embedded in your product closes it by answering questions in context, explaining features, and guiding users through the steps they're stuck on, without a support ticket or a docs safari.
Because it lives inside your app, it can understand what the user is looking at and tailor its help to their current screen, plan, and data.
- In-app assistant aware of the user's context and permissions
- Answers 'how do I' questions grounded in your docs and product
- Guides multi-step tasks and onboarding flows
- Can trigger actions in your product via your APIs, with the right guardrails
- Reduces onboarding drop-off and support load at once
Built into your product and your data model
A copilot is only as good as its access to your product's reality. We integrate it with your APIs and data so it can answer account-specific questions and, where you allow, take safe actions on the user's behalf.
We respect your permission model, so the copilot never sees or does more than the logged-in user is allowed to, and we keep a human-confirm step on anything consequential.
- Integration with your APIs, docs, and product data
- Honors your existing roles and permissions
- Confirmation steps before consequential actions
- Telemetry on where users get stuck, to guide your roadmap
- Embeddable UI that matches your product's design
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Frequently asked questions
Can the copilot actually take actions, or just answer questions?
Both, if you want. We can wire it to your APIs so it performs tasks within the user's permissions, with confirmation on anything that changes data. You decide how much it's allowed to do.
How does it respect user permissions and data isolation?
It operates within the logged-in user's existing roles and scopes, so it can't reveal or touch data that user couldn't access directly. We build the integration around your existing auth model.
What does it take to add this to our product?
Typically an embeddable UI component plus integration with your docs and a few APIs. Scope depends on how deeply it acts inside your app. We'll assess your stack in a consultation and give you an honest plan.