Orders and reservations without tying up the phone
During a rush, a ringing phone is a lost table or a rushed order. A chatbot on your site, Google, or messaging channels lets guests place pickup orders and request reservations on their own time, without a staff member stepping away from the floor.
It walks the guest through the menu, handles modifiers and special requests, and confirms details clearly so the ticket that reaches your kitchen is right.
- Pickup and takeout ordering with menu modifiers and notes
- Reservation and waitlist requests routed to your booking system
- Upsell prompts for sides, drinks, and specials, done tastefully
- Confirmations sent to the guest so no-shows drop
- Works on your website, Google Business, and chat channels
Answer the questions your host repeats all day
Hours, location and parking, do you take walk-ins, are you dog-friendly, do you have gluten-free options, is there a kids menu. These questions eat your team's attention. The bot answers them instantly and consistently from your own info.
For allergens and dietary needs, we keep answers grounded in what you've actually documented and route anything uncertain to a human, because getting that wrong is a real risk.
- Hours, location, parking, and policy FAQs answered instantly
- Menu and dietary questions grounded in your real menu data
- Careful handling of allergen questions with human fallback
- Event and large-party inquiries captured for your manager
- Multilingual support for your neighborhood
More on ai chatbots & assistants
Frequently asked questions
Can it connect to my POS or online ordering system?
Often yes, depending on your provider and its integration options. Where a direct connection isn't available, the bot can capture the order and hand it to your team. We'll confirm what's possible for your setup first.
How does it handle allergy questions?
It answers only from the dietary information you've documented and is set up to defer to a staff member when it isn't certain. We never let it guess on something that could affect a guest's safety.
Do guests need to download an app?
No. It runs in the browser and in messaging channels, so guests just start chatting from your website or listing without installing anything.