AI Chatbots & Assistants for Retail & E-Commerce
EVOTECH builds ai chatbots & assistants for retail & e-commerce — shaped around this industry's real priorities, designed and built by a Houston team, and yours to keep.
A customer-facing assistant that answers questions, books work, and qualifies leads day and night — trained on your business, and handing off to a person when it matters.
What it does
This is the assistant your customers actually talk to — on your website, and wherever else you want it. It answers the questions your team types out fifty times a day: hours, pricing ranges, service areas, 'do you do X,' 'where's my order.'
It doesn't make things up. We ground it in your real information — your services, your policies, your documents — so the answers are yours, not a generic robot's guess.
- Answers common customer questions instantly, day and night
- Trained on your services, policies, and documents — not the open internet
- Captures and qualifies leads while you sleep
- Books appointments or requests straight into your calendar or CRM
- Hands off to a real person the moment a conversation needs one
ai chatbots & assistants gaps we fix for retail & e-commerce
Retail lives or dies on how smoothly someone can find a product, trust it, and check out. Whether you're moving an existing shop online or scaling a store you already run, the site has to load fast, work flawlessly on a phone, show products with photography that sells, and take payment in a few taps. Every extra second of load time and every confusing step in checkout is a cart someone abandons.
- High cart abandonment caused by a slow site or a clunky mobile checkout
- Products that never show up in Google or Google Shopping
- Inventory that drifts out of sync between the website, the storefront, and marketplaces
- Total dependence on Amazon or Etsy fees with no owned customer list
- No system to win the repeat purchase, so every sale stays a one-off
- Payment security and PCI compliance handled ad hoc
AI Chatbots & Assistants for other industries
Frequently asked questions
I sell fine on Amazon and Etsy. Is my own store worth the trouble?
Marketplaces are great for reach, but they take a cut of every sale, control your customer relationship, and can change the rules overnight. Your own store lets you keep more margin, build an email and SMS list you actually own, and present your brand your way, while you keep selling on the marketplaces too. The right mix depends on your products and volume, which we're happy to walk through in a free consultation.
Will it make up answers?
We build specifically to prevent that. The assistant answers from your approved information and is set up to defer to a human when it isn't confident, rather than guess. You can review conversations and correct anything, so it only gets sharper over time.
What does it need from me to get started?
Whatever you'd hand a new front-desk hire — your services, pricing approach, common questions, policies, and any documents customers ask about. We turn that into the assistant's knowledge. The better the source material, the sharper the answers.