Custom AI Agents for Retail & E-Commerce
EVOTECH builds custom ai agents for retail & e-commerce — shaped around this industry's real priorities, designed and built by a Houston team, and yours to keep.
AI that works through multi-step tasks and takes real actions on your behalf — using your tools, inside firm guardrails, with you approving anything that matters.
Beyond a chatbot
A chatbot answers. An agent acts. Give it a goal — 'process this new order,' 'research these leads,' 'reconcile these records' — and it works through the steps to get there, using the tools you've given it access to.
This is the most powerful thing we build, and the one that needs the most care. So we build it with the brakes on by default.
- Works through multi-step tasks, not just single questions
- Uses your tools — your CRM, your files, your systems — to get real work done
- Makes decisions within limits you set, not free rein
- Stops and asks you before anything irreversible or costly
- Logs every action it takes so you can see exactly what happened
custom ai agents gaps we fix for retail & e-commerce
Retail lives or dies on how smoothly someone can find a product, trust it, and check out. Whether you're moving an existing shop online or scaling a store you already run, the site has to load fast, work flawlessly on a phone, show products with photography that sells, and take payment in a few taps. Every extra second of load time and every confusing step in checkout is a cart someone abandons.
- High cart abandonment caused by a slow site or a clunky mobile checkout
- Products that never show up in Google or Google Shopping
- Inventory that drifts out of sync between the website, the storefront, and marketplaces
- Total dependence on Amazon or Etsy fees with no owned customer list
- No system to win the repeat purchase, so every sale stays a one-off
- Payment security and PCI compliance handled ad hoc
Custom AI Agents for other industries
Frequently asked questions
I sell fine on Amazon and Etsy. Is my own store worth the trouble?
Marketplaces are great for reach, but they take a cut of every sale, control your customer relationship, and can change the rules overnight. Your own store lets you keep more margin, build an email and SMS list you actually own, and present your brand your way, while you keep selling on the marketplaces too. The right mix depends on your products and volume, which we're happy to walk through in a free consultation.
What's the difference between an agent and a chatbot?
A chatbot talks — it answers questions. An agent does — it takes a goal and works through the steps to complete it, using your tools. Agents are more powerful and need more guardrails, which is exactly how we build them.
Isn't it risky to let AI take actions?
It would be without limits, which is why we don't build it that way. An agent only touches what you allow, and anything costly or irreversible waits for your approval. Every step is logged. You get the speed without handing over the keys.