One place for employee questions
A lot of internal time is lost to repeat questions: where is the policy, how do I request time off, who approves this, how do I reset that. An internal agent answers those from your actual documentation and systems, instantly, so employees stop hunting and your HR, IT, and ops teams stop fielding the same requests over and over.
Because it answers from your real, current content, staff get consistent answers that match your actual policies, not a colleague's best guess.
- Answer HR, IT, and ops questions from your real policies and docs
- Guide employees through routine requests like access or time off
- Surface the right internal document instead of a long search
- Kick off common workflows and route requests to the right owner
- Give consistent answers so everyone follows the same policy
Access and privacy for internal use
An internal agent touches sensitive company and employee information, so access control matters. We scope what it can see and do, respect existing permissions so people only get answers they are entitled to, and log its activity for accountability.
It works alongside your team, handling the routine load and escalating anything that needs a human, so HR and IT keep ownership of the cases that actually need judgment.
- Permission-aware answers so employees only see what they should
- Scoped access to internal systems, not a master key
- Audit logs of what was asked and what the agent did
- Clean escalation to HR, IT, or ops for anything sensitive
- Grounded in your current documents so answers stay accurate
- Deployable within your environment where privacy requires it
More on custom ai agents
Frequently asked questions
Will employees be able to see things they shouldn't through the agent?
Not if it is built correctly. We make the agent permission-aware so it respects your existing access controls; an employee only gets answers from content they are already entitled to see. Sensitive systems are scoped tightly, and everything the agent does is logged.
What can it actually connect to internally?
Your documentation, knowledge base, and internal systems that expose an API, such as your HR platform, IT ticketing, or ops tools. It can answer from your content and, where you allow, take routine actions or start workflows. We map exactly what to connect during the consultation.
How is this different from a customer-facing chatbot?
The audience and the data. An internal agent works with sensitive company and employee information, respects internal permissions, and integrates with tools like HR and IT systems. That means access control and privacy get even more attention than a public bot, because the stakes of a wrong or over-shared answer are higher.