A shopping assistant that lifts conversion
Customers who can't find the right product leave. A shopping agent asks what they need, understands your catalog, and recommends real products with the details that drive a decision, right in the chat or on the product page.
It can compare options, answer fit and compatibility questions, surface the right size or variant, and guide hesitant buyers toward checkout without pushy gimmicks.
- Product discovery and guided recommendations from your live catalog
- Answers fit, sizing, compatibility, and comparison questions
- Suggests relevant add-ons and alternatives when something's out of stock
- Works on-site and in chat, grounded in real product data
- Integrates with Shopify, WooCommerce, and other platforms
Deflect the repetitive support that eats your team
A large share of e-commerce tickets are the same handful of questions: order status, shipping, returns, and 'did my order go through?' An agent connected to your order system answers these instantly.
For anything it can't resolve, or anything sensitive like a damaged item or a refund dispute, it hands off to a human with the order context already pulled up.
- Real-time order tracking and shipping status lookups
- Return and exchange policy answers and initiation
- Handles 'where is my order' at scale, day and night
- Escalates refunds and damage claims with full context
- Reduces first-response load on your support team
More on custom ai agents
Frequently asked questions
Will it recommend products it can actually sell?
Yes. It's grounded in your live catalog and inventory, so it recommends real, in-stock items with accurate details. It won't invent products, prices, or specs, which protects both conversions and trust.
Does it work with our platform?
We build for common platforms like Shopify and WooCommerce and integrate with custom storefronts through their APIs. We'll confirm your order and catalog data can be accessed cleanly during scoping.
Can it handle order-status questions without a human?
For standard tracking and shipping questions, yes, once it's connected to your order system. It escalates the exceptions, like a lost package or a refund dispute, to your team with the order already loaded.