Run the field from one system
Field teams live between the office and the job site, and generic scheduling tools rarely fit how your crews are actually dispatched. Custom field service software puts jobs, schedules, and technician status in one place so the office knows what's happening and techs know where to go.
We build around your real service types, crew structure, and job lifecycle, from the first call through completion and invoicing.
- Scheduling and dispatch matched to your crews and skills
- A mobile-friendly view techs use in the field
- Job status from assigned to en route to complete
- Photos, notes, and signatures captured on site
- Customer and job history in one place
- Handoff to invoicing when a job is done
Close the loop with the office and customer
The value of field software is in the loop it closes: a job gets scheduled, a tech does the work and logs it, and the office bills it without re-entering anything. We connect the field side to your back office so nothing falls through the cracks between the truck and the invoice.
Customers can be kept informed automatically, and managers get a live picture of the day instead of a stack of paper tickets.
- Automated appointment reminders and status updates to customers
- A dispatcher view of the whole day's schedule and crew locations
- Integration with accounting or your existing back office
- Reporting on jobs completed, time on site, and follow-ups needed
More on custom business software
Frequently asked questions
How is custom different from a field service app we can subscribe to?
Subscription apps are a fine starting point and worth trying. Custom makes sense when your dispatch rules, service types, or pricing don't fit the product's assumptions, or when you need it tied into other systems in a way the product doesn't support. We'll be honest about which path fits you.
Does it work offline in the field?
It can. Where techs work in areas with poor signal, we can design the mobile side to hold data locally and sync when a connection returns, so a job doesn't get lost because a basement had no bars.
Can it handle scheduling based on technician skills and location?
Yes. We can factor skills, certifications, availability, and location into how jobs are assigned or suggested, matched to the rules your dispatchers already use rather than a one-size-fits-all algorithm.