Turn events into the messages your team needs
Your systems already know when something important happens — a new lead, a failed payment, a stuck order, a server error. The problem is that knowledge stays trapped in a database or an inbox until someone goes looking.
We connect those events to Slack or Microsoft Teams so the right channel or person gets a clear, actionable message the moment it matters, with a link straight to the thing they need to act on.
- New-lead, big-order, or failed-payment alerts to a sales or ops channel
- Error and downtime notifications from your app or servers
- Daily or weekly summary digests instead of constant noise
- Approval requests with buttons that write the decision back to your system
- Deploy, backup, and scheduled-job success/failure notices
Signal, not noise
The fastest way to make a notification system useless is to make it too chatty — people mute the channel and miss the one alert that mattered. We tune what fires, how often, and where.
That means grouping related events, respecting quiet hours, escalating only when something is genuinely urgent, and routing different alerts to different channels so each one stays relevant.
- Thresholds and batching so routine events don't spam the channel
- Routing by type, team, priority, or customer
- Escalation to a person or on-call rotation for the urgent stuff
- Interactive buttons and slash commands, not just one-way messages
- Works with Slack, Microsoft Teams, or both at once
More on automation & scripts
Frequently asked questions
Can the notifications include buttons that do something, or just text?
Both. Beyond one-way alerts, we can build interactive messages — approve/reject buttons, slash commands, and forms — that write the result back into your CRM, database, or tool so the whole action happens without leaving chat.
How do you keep it from becoming spam everyone mutes?
We batch routine events, set thresholds so only meaningful changes fire, route different alerts to different channels, and reserve @-mentions and escalation for things that are actually urgent. The goal is a channel people trust, not one they tune out.
Does this need a paid Slack or Teams plan?
Usually no — standard incoming webhooks and bot integrations work on common plans. Some interactive or admin-level features depend on your workspace settings and plan; we'll confirm what your setup supports during a free consultation before building.